We recently rode United Airlines on a cross-country trip after a long time away from this airline. They’re rated low for service and have amazing fee’s for just about anything. It is totally true that there is zero food; $125 charge for a bag over 51 pounds, and you can pay extra for 5 inches more legroom in “economy plus”. Since there is a charge for every bag – the overhead compartments are overflowing with bags – everyone brings a nice big carry-on rolling bag to avoid the baggage fee’s. The service is pretty indifferent, but we saw something that gave us new hope in mankind for the airline industry.

The woman sitting behind me was flying with two young children around 2 years and 6 years. Just as the plane taxied away from the airport — one of the children announced they “had to go”. The passenger asked the stewardess to use the bathroom, but she verified they were closed until we reached cruising altitude — 30 minutes or more. I saw disaster on its way, but one of the United stewardesses was so kind to actually STOP THE PLANE so this little boy could use the bathroom. I was amazed they were so considerate and the two minute “quickie” bathroom break made the flight a lot easier for the little boy and nearby passengers (smell-wise) such as myself.

United Airlines flight attendant on this San Francisco airport– Chicago flight: I applaud your consideration.